Vungani Support & Contact

Contact Vungani for help with fundraising, donations, and trust support.

Contact Vungani for help with campaigns, donations, charity profiles, verification, payouts, partnerships, or trust and safety concerns.

For faster support, include your campaign name, organisation name, donation reference, or payout reference where available.

Campaign support Guidance for fundraisers, charities, and community causes.

Donation assistance Help with receipts, payment issues, and donor queries.

Trust and verification Support for charity checks, campaign safety, and reports.

Send Vungani a message

Tell us what you need help with. Fields marked with * are required.

Full name *

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Email address *

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Subject *

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Examples: campaign approval, donation receipt, charity verification, payout issue, partnership request, report a campaign.

Message *

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Do not include passwords, full card numbers, or sensitive banking details. 0/3000

Golden Peacock House,
2QRX+CJ7, Presidential Way,
Lilongwe, Malawi.

Use a clear subject so your message reaches the right Vungani support desk.

Creating, editing, publishing, improving, or managing a fundraising campaign.

Donation receipts, failed payments, duplicate donations, donor records, or confirmations.

Payout status, campaign owner details, organisation records, or account questions.

Report suspicious campaigns, impersonation, misuse, fraud concerns, or harmful content.

Include your campaign title, charity name, donation reference, or payout reference if relevant.
Vungani will never ask you to send passwords or full card details through this form.
We support fundraisers, donors, charities, community groups, and partners using Vungani.